Data protection

Data protection We, fb Vertriebs AG, are the controller of these websites and as the provider of a teleservice, are obliged to inform you of the type, scope and purpose of the collection and use of personal data in precise, transparent, understandable and easily accessible form and in clear and simple language at the beginning of your visit to our websites. This information content must be constantly accessible to you. We are therefore obliged to inform you of which personal data will be collected or used. Personal data means any information relating to an identified or identifiable natural person . fb Vertriebs AG places great importance on the security of your data and compliance with data protection provisions. The collection, processing and use of personal data is subject to the provisions of current European and national legislation. In this privacy policy, we would like to inform you of how we will treat your personal data and how you can contact us: fb Vertriebs AG Luxemburger Straße 6 67657 Kaiserslautern Germany Trade Register No.: HRB 32839 Representative Board Members: Dr. Ralf Hinkel (CEO) Telephone general: +49 631 520829-0 Telephone Support: +49 631 520829-121 E-Mail: info(at)frogblue.com For better understanding, we shall not make any gender differentiation in this privacy policy. For purposes of equal treatment, the relevant terms apply to both genders. The meanings of the terms used, such as ‘personal data’ or its ‘collection’, can be found in Article 4 of the General Data Protection Regulation (GDPR). The user’s personal data processed within the scope of this website includes inventory data (e.g. name and address of customer), contract data (e.g. services received, name of administrator, payment information), usage data (e.g. which of our websites visited, interest in our products) and content data (e.g. Entries in the contact form). “User” means all categories of data subjects. This may include our business partners, customers, potential buyers and other visitors to our websites. We guarantee that we only collect, process, store and use your data in connection with processing your enquiry as well as for internal purposes and to render the services you request or to supply content. Principles of data processing We will only process personal data of the user in compliance with applicable data protection provisions. The user’s data will only be processed where the following legal permissions exist: We would like to inform you of where the above legal bases are in the GDPR: Third party data transmission Data will only be transferred to third parties within the scope of statutory regulations. We will only transfer the user’s data to third parties if this is necessary for contractual purposes or on the basis of legitimate interests in more economical and more efficient operation of our business. If we use sub-contractors to provide our services, we will take the appropriate legal precautions and the corresponding technical and organisational measures in order ensure the protection of personal data pursuant to the applicable statutory regulations. We would like to inform you that a data transfer will take place when using our websites due to the use of Google Analytics. Data transfer to a third country or an international organisation Third countries are countries in which the GDPR does not apply directly. This generally includes all countries outside the EU and the European Economic Area. A data transfer to a third country or an international organisation will take place due to the use of Google Analytics. This takes into consideration that there are suitable/appropriate guarantees and that you have enforceable rights and effective legal remedies. You will find a copy of suitable guarantees on the following link: Storage duration of your personal data We adhere to the principles of data economy and data avoidance. This means that we store the data provided by you for only as long as needed to fulfil the above purposes or as specified by the various retention periods provided for by the legislator. If the relevant purpose ceases to apply or after the corresponding purposes expire, your data will be automatically restricted or erased according to the statutory regulations. We have created an internal corporate concept for this purpose, in order to ensure this approach. We would like to list the legal bases for this here: We use software for the maintenance of customer data (CRM data) or comparable software on the basis of our legitimate interests (efficient and quick processing of user enquiries). The system is operated by us internally. No data is therefore transferred to third parties. We would like to inform you that e-mails can be intercepted or modified on the transmission path without authorisation or detection. We would also like to inform you that we use software to filter unwanted e-mails (spam filter). The spam filter may divert e-mails that are incorrectly identified as spam due to certain characteristics. What are your rights? a) Right of access You have the right to free information about your stored data. On request, we will in accordance with applicable law inform you in writing of which of your personal data we will store. This also includes the origin and the recipient of your data and the purpose of the data processing. b) Right to rectification You have the right to obtain the rectification of inaccurate personal data stored by us. You may request the restriction of processing, such as where the accuracy of the personal data is contested. c) Right to block You can also have your data blocked. So that a block of your data can be considered, this data must be retained in a block file for control purposes. d) Right to erasure You can also request the erasure of your personal data insofar as there are no statutory retention requirements. If there is such an obligation, we will block your data on request. If the corresponding statutory conditions exist, we will erase your personal data even if you have not made such a request. e) Right to data portability You are entitled to receive the personal data concerning you, which you have provided to us, in a format allowing the transfer to another entity. f) Right to lodge a complaint with a supervisory authority You may lodge a complaint with a data protection supervisory authority. Bavarian State Ministry for Data Protection Supervision (BayLDA) Promenade 27, D-91522 Ansbach Telephone: +49 981 53-1300 Fax: +49 981 53-981300 The complaint form of the Bavarian State Ministry for Data Protection Supervision can be opened on the following link: https://www.lda.bayern.de/de/beschwerde.html g) Right to object You have the right to object to the use of your data for internal purposes with effect for the future. To do this, simply send an e-mail to datenschutz(at)frogblue.com / datenschutz(at)frogblue-tec.com. Such a revocation shall not however affect the lawfulness of the processing we have undertaken until that time. Data processing in relation to all other legal bases, such as the initiation of a contract (see above), shall remain unaffected by this. Protection of your personal data We take contractual, organisational and technical security measures in accordance with the state of the art in order to ensure that regulations under data protection laws are adhered to and in order to protect the data we process against accidental or intentional manipulation, loss, or destruction or against access by unauthorised persons. These security measures include the encrypted data transfer between your browser and our server. We use 256-bit SSL (AES 256) encryption technology to do this. This includes your IP address. This protects your personal data within the scope of the following points (excerpt): a) Maintaining the confidentiality of your personal data In order to maintain the confidentiality of the personal data we store, we have taken various access control measures. b) Maintaining the integrity of your personal data In order to maintain the integrity of the personal data we store, we have taken various transfer and input control measures. c) Maintaining the availability of your personal data In order to maintain the availability of the personal data we store, we have taken various order and availability control measures. The security measures used are continuously improved in accordance with technological progress. Despite these precautions, we cannot guarantee the security of your data transfer to our websites due to the insecure nature of the Internet. For this reason, any data transfer you make to our websites is at your own risk. You can find further information under the item “Google Analytics / Universal Analytics web analytics service”. Google Analytics / Universal Analytics web analytics service You will find a copy of suitable guarantees on the following link: If IP anonymisation has been activated on our websites, your IP address within Member States of the European Union or in other States party to the Agreement on the European Economic Area will first be shortened by Google. We would like to point out that this website uses Google Analytics with the “anonymizeIp()” function, which abbreviates IP addresses and prevents them from being traced to a specific user. We also use Google Analytics reports to log demographic characteristics and interests. Deactivate Google Analytics Google Analytics Remarketing Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Unlike other statistics programs, AWStats does not transfer data to external servers. The program is installed on our own hosting package. This also prevents any transfer of data abroad, since our server is located in Germany. Functions of the YouTube service are embedded in our websites in order to display and replay videos. These functions are provided by YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066 USA. You can find further information in the YouTube privacy policy. This uses the extended data protection mode, which according to the provider only initiates the storage of user information when the video is played. You may unsubscribe at any time by clicking on the link provided in the newsletter or by sending a message to us, e-mail: datenschutz(at)frogblue.com / datenschutz(at)frogblue-tec.com. To send our newsletter, we work with an external service provider, Odoo S.A., Chaussée de Namur, 40 1367 Grand-Rosière, Belgium. You personal data will be transferred to Odoo S.A for the purposes of sending the newsletter, who will only process such data under our instructions. We reserve the right to modify this privacy policy at any time to ensure it always meets current legal requirements or in order to implement changes to our services in the privacy policy. This may, for example, relate to the introduction of a new service. The new privacy policy shall then apply on your next visit. Every trademark or logo mentioned here is the property of the relevant company. Trademarks and names are only mentioned for information purposes. C. Provisions specific to Russia For users based in the Russian Federation, the following applies: The above services of our website are not intended for citizens of the Russian Federation residing in Russia. If you are a Russian citizen residing in Russia, you are hereby expressly informed that the provision of any personal data via this website is done so at your own risk and under your own responsibility. You hereby also agree that we shall not be held liable for any non-compliance with laws of the Russian Federation.